Docoloco Pty Ltd owns and operates this site ‘Docoloco’. We have created this Privacy Policy to demonstrate our commitment to maintaining the privacy and accuracy of your personal information. We take all reasonable precautions to ensure the personal information we collect, use and disclose is accurate and current. However, the accuracy of that information depends largely on the information you provide.
This site is not directed at or intended for use by persons under the age of 13. We do not knowingly collect, store or disclose personal information of persons under the age of 13. If you are under 13 years of age, then please immediately exit from the site and do not use or access this site unless and until we receive verified parental consent for your continued use. We will take relevant action to delete the personal information of persons under the age of 13 where we learn such information has been collected and stored through the site without verified parental consent.
Docoloco collects aggregated, non-personal statistical information on site visitors such as:
Docoloco also collects user submitted information such as:
Please note, when you voluntarily disclose personally identifiable information on the Docoloco site via reviews, messages, forums or postings, that information, along with any substantive information disclosed in your communication, can potentially be collected, correlated and used by third parties.
Cookies are small pieces of information sent to your browser to authenticate, track, and maintain specific information about your interactions with a site. Docoloco uses cookies to remember who you are when you log-in, to tracking your browsing patterns and to customise and improve our site. The type of information we collect depends on what information and services you access and use or the type of competitions you enter.
We may also uses cookies for anonymous profiling purposes to tailor advertising to your preferences. You may opt-out of this anonymous profiling by contacting us.
You can instruct your browser to refuse cookies, although this may prevent access to or limit some of the information of services contained on the site.
You must register and create an account to use and access the Docoloco site. All information provided when registering for a Docoloco user account including name, address, email address, telephone number or other details can be viewed, modified or deleted at any time by contacting us or by accessing the "Manage Profile" section of the site.
By registering with Docoloco you consent for Docoloco to collect, retain and transmit your personal information in accordance with this Privacy Policy, as it is amended from time to time.
Registered users who wish to close their account should contact admin@docoloco.com.au.
If requested, Docoloco will use commercially reasonable efforts to functionally remove your personal information from the site. Given the nature of the Docoloco site, it may be impossible to remove all details and some residual personal information may remain on the site.
Docoloco is an online application that helps people find local services they can trust by soliciting questions and aggregating the responses (comprising ratings, opinions, comments and reviews). To accomplish this, our users ask questions and write responses to questions about local services that are posted to the Docoloco Site. These questions and responses can then be accessed and read by other Docoloco users. To fulfill the purpose of our site, we need to display a limited amount of personal information, so that users are able to evaluate the trustworthiness of a particular contribution.
Docoloco does not use or disclose your personal information for a purpose other than that for which it was collected, unless such use or disclosure would be reasonably expected or you give us your consent.
Unless you contact us to indicate otherwise, you consent to your personal information being used to:
We may sell your personal information and/or posting information and responses to third parties (whether as raw or aggregated data). Your first name and last initial, profile photo, any submitted photos of businesses, and any personally identifiable information you have included in your responses and postings may be transferred to such third parties and displayed on their websites in connection with such third parties’ publication of your reviews.
We also reserve the right to transfer your personal information in the event of a transfer of ownership of Docoloco, such as an acquisition by or merger with another company. In such an event, Docoloco will notify you before your personal information is transferred and becomes subject to a different privacy policy.
Docoloco will notify you when your personal information may be provided to third parties in ways other than explained above, and you will have the option to prevent such information sharing.
Docoloco is an Australian entity however our server is hosted in the United States of America. Please note that the personal information you provide will be transferred to the United States of America. By continuing to access and use this site, you consent to the application of Australian laws relating to the collection, use, and disclosure of your personal information and to the transfer of your personal information to the United States of America.
We may use third-party advertising companies (such as Google) to serve ads on our web site. These companies may use information (not personal or contact details) about your visits to this web site to measure advertising effectiveness and to provide advertisements about goods and services of interest to you.
Docoloco may contain links to third party sites. These linked sites are not under our control. We are not responsible for the privacy practices of those sites and do not know whether cookies or other tracking devices are used on linked sites. We recommend that you review the privacy policies of each site you visit before disclosing your personal information.
All personal information held by Docoloco is stored on secure servers that are protected in a controlled environment. You should be aware however that due to the open nature of the Internet, information exchanged via the Internet may be accessed and used by people other than those for whom the data is intended. If you provide or send us any personal information, it is sent at your own risk. Although we endeavour to keep your personal information secure, Docoloco will not be held responsible for any unauthorised access and use of your personal information.
To help us keep your personal information secure, you should at all times keep your password, user-name and account details used on the Docoloco site confidential. If you become aware of unauthorised usage of your password, user-name or account you should contact us immediately.
To keep this information current and accurate, Docoloco will review and update this Privacy Policy and post the changes here.
Please contact us to find out more about our procedures and policies in relation to the collection, use, disclosure, storage and handling of personal information.
If at any time you wish to know what information we are holding about you, think we may hold information about you which is incorrect / out of date, you request we delete your personal information, or you have any questions about our Privacy Policy, you can contact us at admin@docoloco.com.au.
If you still require further information then you should contact the Office of the Federal Privacy Commissioner whose details follow:
Phone: Privacy Hotline on 1300-363-992; or
Web: www.privacy.gov.au
Post: The Federal Privacy Commissioner
GPO Box 5218, Sydney NSW 1042, AUSTRALIA.